All orders are only accepted by Supreme Creations Limited subject to these terms which form part of the contract of sale. Unless otherwise agreed in writing signed on behalf of Supreme Creations Ltd these terms override any other terms.
A binding contract comes into place on receipt of a copy of this order form by Supreme Creations Ltd signed and returned by the buyer which may be by Fax. The order form and these standard terms of sale constitute the whole agreement between the parties and replace any earlier contracts or agreements. The order includes completion of design of printing and artwork for the goods within the specification in the order form but which may not be finished at the time the order is signed.
Save as specified in writing in the order form materials and manufacture of the goods are at the discretion of the seller.
The suitability of the goods for any particular purpose is at the buyer’s risk unless specifically stated in the order form. No specific print or colour fastness is agreed unless specified in the order form.
The seller agrees to deliver goods of satisfactory quality for the purposes of section 14 of the Sale of Goods Act 1979 in accordance with any description stated in the order form and any sample identified in the order form save for minor defects. Such minor defects do not justify rejection of the goods.
All orders must be paid for in full before delivery on receipt of the seller’s invoice (‘pro-forma invoice’) unless otherwise agreed in writing in the order form. V.A.T. where applicable, is payable at the rate current at the date of the invoice on goods and services supplied by Supreme Creations Ltd whether or not included in the order from.
If a credit account has been approved in writing by Supreme Creations Ltd, payment for goods must be made within 30 days from the date of the invoice or delivery of the goods, whichever is sooner.
Where payment has not been received for any goods that have been delivered and invoiced the buyer must pay interest on the sum outstanding from the due date for payment at a monthly interest rate 8.0% above Bank base interest rates per annum, simple interest, plus as additional administrative charge/collection costs of £40.00 for debts up to £999.99 and £70 for debts of £1000-£9999 and £100 for debts above £10,000.
Supreme Creations Ltd shall not be liable for any direct or indirect loss arising from non-delivery or delay in delivery of any goods caused by war, strikes, lock-outs, fire, floods, explosions, government restrictions, inability to obtain goods or shortages thereof, or any other causes whatsoever beyond the Supreme Creations Ltd’s control. Whilst every endeavour will be made to ensure delivery on or before the date given, the Supreme Creations Ltd will not be liable for any delay or loss consequent to such delay. The Customer will not be entitled to reject any order given by reason of late delivery, unless four weeks notice is given in writing to the Supreme Creations Ltd.
Supreme Creations Ltd does not accept liability for any consequential loss arising from non-delivery or delays in delivery of the goods.
Supreme Creations Ltd shall be deemed to have fulfilled its contract by delivery of the quantity ordered with a tolerance of plus or minus 10%. The Buyer must pay at the contract rate (pro rata) for the actual quantities delivered. Supreme Creations Ltd reserves the right to deliver the goods in instalments.
The method of carriage is at the discretion of Supreme Creations Ltd. Special instructions relating to transportation, pallet specification, timed deliveries or labelling not agreed in writing in the order form must be agreed in writing between the parties and will incur extra costs to be paid by the buyer. Buyers should organize their own express service to collect orders if required.
Buyers and their agents are responsible for giving the correct contact details and complete delivery address at time of order.
The delivery address must be on the ground floor, be manned during our standard delivery hours of 09.00-17.00 hrs Monday to Friday for unloading/receiving goods and have no access or parking restrictions. If a Saturday delivery is required any extra cost must be borne by the buyer.
Neither invoices, packing lists nor copies of delivery notes are given to buyers on delivery.
Any complaint about goods delivered including claims to reject the goods must be in writing and received by the seller within 14 days from the date of delivery. Liability is excluded for complaints received after this period. In the event of a claim against Supreme Creations Ltd in respect of defective goods the Company’s liability shall in any event be limited to the cost of any goods actually defective. All liability for any consequential loss for whatever cause is excluded save as prohibited by law. All complaints need to be sent to email@example.com
Until such time as the goods have been fully paid for, title to the goods remains with Supreme Creations Ltd, who may, without prejudice to any other legal remedy, repossess any unpaid for goods. Supreme Creations Ltd reserves the right, without prior notice to the customer, to resell goods which have not been paid for in full on the due date for payment.
If the buyer defaults in payment in full or in part for the goods Supreme Creations Ltd and their agents are irrevocably authorised by the buyer to enter the premises of the buyer without notice for the purpose of collecting and removing any of these goods at the buyer’s expense.
From the time of delivery the goods are at the buyer’s risk. It is for the buyer to arrange adequate insurance cover for this risk until the full title passes to the buyer.
Where camera ready artwork is not supplied, then it is wholly the customers’ responsibility to ensure that the artwork is satisfactory before any goods are printed. Supreme Creations Ltd will give professional help in advising the customer as to the suitability of the artwork, but accept no responsibility whatsoever in the appearance of the design once it has been printed onto fabric.
Digital reproduction/artwork provided is for presentation purposes only and to check for placement, layout, design, type, spelling and approximate colour. Printed pieces will vary from this digital reproduction as far as colour, texture and achievement of detail, which are dependent upon the fabric/substrate to be printed.
In the case of printed goods the Company will not accept liability or responsibility for any errors in proofs which have been passed by the Buyer.
No responsibility is accepted for designs submitted as JPEG/PDF computer files. No responsibility is accepted for design colour descriptions other than by pantone colour reference, or sample referred to in the order form or otherwise agreed in writing.
The recommended graphic applications are Adobe Photoshop CS3 and Adobe Illustrator CS3. Files accepted for a good quality print are: tiff, eps, ai, psd.
We prefer not to print JPEG (.jpg) files because they are often of very poor quality. Please be aware that if you wish us to proceed with artwork given in JPEG/PDF format, the artwork may have to be altered or amended to try and improve print quality. The artwork will have to be manually manipulated and is prone to human errors such as misspelling, wrong artwork alignment, layout changes and font changes. It is the customer’s responsibility to examine the final artwork approval given in great detail to see what has been altered from the customer’s original artwork.
Colour matching is more an art than it is an exact science. We recommend customers to confirm the pantone colour references on the order form or at least send a hard copy sample.
Remember your hazel might not be ours, and what you think of as azure, we might be describing as turquoise. Please be aware that if you wish us to proceed without specifying a pantone colour reference for us to match, we retain the right to use our own discretion.
All notices and any court proceedings may be validly served on the relevant party by delivering a copy in a sealed envelope addressed to the party at that parties address given on the order form and/or at any other business premises at which the party is trading at the date of service. Such service is deemed effective on the next business day after service save that service by Royal Mail is deemed effective on the second business day after posting by First Class post.
These standard terms of sale apply to all orders signed by buyers from 28 July 2009.