DELIVERY AND RETURNS
| Details | Courier | EU | ASIA | USA | Australia / NZ |
|---|---|---|---|---|---|
| Upto 250 gsm - large letter | Royal Mail | 11.50 € | $14.38 | $14.18 | $15.59 |
| 251 gsm to 750 gms | Royal Mail | 16.44 € | $29.16 | $25.65 | $30.85 |
| 751 gsm to 1 Kgs | Royal Mail | 17.63 € | $33.41 | $29.23 | $35.78 |
| 2 Kgs | Royal Mail | 19.06 € | $41.45 | $34.22 | $44.82 |
| Transit time for EU | 3 to 4 working day | ||||
| Transit time outside EU | 3 to 4 working day | ||||
| Details | Courier | UK Mainland |
|---|---|---|
| Upto 20 Kgs | DPD | £3.99 |
***** Please note below for EU & ROW shipment *****
Your item will be shipped with incoterm ‘Delivered Duties Unpaid’ (DDU) via Royal Mail Tracked.
You may have to pay import VAT (and customs duties, if payable) and a handling fee to custom brokers for the courier
All delivery timings are subject to stock levels which we have not limited, but is being processed frequently.
We do apologise in advance if you are waiting a little longer than the below timings on your order.
Orders are limited to 20 units.
Thank you for your support.
returns
To return an item, please send us an email to info@bagsofethics.org including the following info:
– your order number.
– the product you wish to return.
– the reason for the return.
We will reply to you within the next 48 hours with a Yodel return code with relevant instructions.
Please note: only unused and unpacked products can be returned to us.
Refund
A refund will be processed upon the next 48 hours after we receive the returned parcel into our warehouse.
Please note: depending on your card provider, a refund can take up to 7 days to be credited to your card.