DELIVERY AND RETURNS

Details Courier UK Mainland
Upto 20 Kgs PARCELFORCE £4.99

***** Please note below for EU & ROW shipment *****

Your item will be shipped with incoterm ‘Delivered Duties Unpaid’ (DDU) via Royal Mail Tracked.   

You may have to pay import VAT (and customs duties, if payable) and a handling fee to custom brokers for the courier

Details Courier EU NON-EU ASIA INDIA USA / CANADA MIDDLE EAST AUS / NZ
Upto 500 gms - large letter FEDEX TRANSBORDER €22.00 €35.00 $30.00 $20.00 $20.00 $28.00 $20.00
DHL EXPRESS €27.00 €36.00 $46.00 $32.00 $31.20 $37.44 $32.00
500 gms to 1 kg FEDEX TRANSBORDER €23.00 €36.00 $32.00 $23.00 $25.00 $30.00 $27.00
DHL EXPRESS €28.00 €37.00 $49.50 $35.00 $35.00 $37.44 $35.00
1 kg to 1.5 kg FEDEX TRANSBORDER €25.00 €37.00 $35.00 $25.00 $32.00 $34.00 $33.00
DHL EXPRESS €29.00 €38.00 $49.90 $40.00 $40.00 $44.00 $40.00
1.5 kg to 2 kg FEDEX TRANSBORDER €30.00 €41.00 $45.00 $32.00 $43.00 $45.50 $45.00
DHL EXPRESS €32.00 €42.00 $57.40 $57.40 $57.40 $57.40 $55.00
2 kg to 5 kg FEDEX TRANSBORDER €33.00 €45.00 $55.00 $35.00 $50.00 $45.00 $90.00
DHL EXPRESS €34.00 €46.00 $76.00 $57.40 $57.40 $76.00 $100.00
Transit time (working days)
(does not include custom checks)
FEDEX TRANSBORDER 4 to 8 days 7 to 11 days 5 to 11 days 8 to 11 days 4 to 9 days 5 to 11 days 4 to 9 days
DHL EXPRESS 2 to 3 days 3 to 4 days 3 to 5 days 3 to 5 days 3 to 4 days 3 to 4 days 3 to 5 days

All delivery timings are subject to stock levels which we have not limited, but is being processed frequently.
We do apologise in advance if you are waiting a little longer than the below timings on your order.
Orders are limited to 20 units.

Thank you for your support.

returns

To return a faulty item, please send us an email to [email protected] including the following info:

– your order number.
– the product you wish to return.
– the reason for the return.

From the UK: We will reply to you within the next 48 hours with a return label with relevant instructions.
Please note: only unused and unpacked products can be returned to us.

From outside the UK: We will reply with further instructions to your email.

Refund

A refund will be processed upon the next 48 hours after we receive the returned parcel into our warehouse.
Please note: depending on your card provider, a refund can take up to 7 days to be credited to your card.